For the record, I went with my gut instinct and after a very long wait on hold, I ultimately was able to get through to JB. The CSR that I worked with was very understanding and in being proactive, she resolved all our concerns. She finally put us in almost the same seats on the same days as our original booking but moved us to JFK departures and arrivals. Sometimes, like it or not, a girl’s gotta’ do what a girl’s gotta’ do. So once again, JFK it is.


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."