>> Club O Facebook has a post from Bob indicating he has made a third request for a refund.

My first thought is a total lack of details in your post. Was it their third request this week/month/year or?

Secondly, give Club O a break. There is a difference between a deposit not coming, and one that is delayed in
someone's opinion. A very reputable company that has suffered a catastrophic loss might not be the first out of
the gate to refund deposits, but as along as they do I am OK with that.

My 2 cents.