We have requested a refund 4 times from Club Orient. The first request was 2 weeks after the hurricane and then 1 request was sent each month since then with the latest being on January 2, 2018. We have received no reply from Club Orient for a refund of our deposit of 500 Euros. We sent the Club O receipt each time to verify our deposit and still no reply.

Club Orient is now acting irresponsibly toward their customers by not even replying to a request for a refund. We have stayed at Club O for over 15 years and now we are not very impressed by the resort, to say the least.