Sorry, that doesn't wash. They should know how much it's going to cost for a wire, especially since one person has already said they received a wire refund?? Mailing is not acceptable, as it can take WEEKS for mail from SXM to the US. And I HOPE they are not going to mail you a check on a SXM bank, as THAT is going to cost YOU a LOT of money to cash in the US--like 20%, if it's anything like a check on a Dutch side bank. We did that ONCE. Won't do that again!!