Each bay has assigned a bay manager who has visibility on the app to who has made reservations. There is contact information for each mooring ball so you could call and ask for the person who manages the moorings balls if you have an issue. You could also radio in like Deepcut suggested. We have discussed back up plans with bay managers for boaters that might be impacted by difficult boaters. The contingency plans are different in each bay.

There are potential consequences for boaters that moor illegally. Some of the bays can call the police. These are private moorings and owners have the right to ask them to move. We have also spoken with the major charter companies who want their boats to have access to the app. If a charter boat is the issue then the charter company will be contacted to take care of the issue or else their boats will be banned from the app. This is something that would impact future charters and we believe is a big enough motivator for them to correct the issue. This is less of a motivator for captains that own their own boat but we do believe it will be a bigger deterrent if this app becomes more popular.

Finally, this is a pilot program and we launched it to get feedback. So we appreciate all the feedback both positive and negative. We know this will not be a solution for everyone. We originally set up the app to just be an easier way to pay for first come first serve moorings. However, the resort owners and boaters we spoke with encouraged us to see if we could implement a reservations program first because it would have the biggest impact on the region. If we are successful then boaters will be able to spend more time on the water, decrease the stress on the national parks, and remove the anxiety around finding a mooring.