George, thank you for the update. This group is a great source of insight and information for us at BoatyBall. We contacted the owners at Leverick last night and they will be discussing the protocol with the guys on the dock. It is disappointing to hear about the behavior of the crew an Excelsior. This has been reported to the head of operations at The Moorings. We have found the charter companies to be very responsive when we contact them with concerns. If anyone in this group witnesses any issues and supports what we are trying to accomplish then please feel free to contact us directly at info@boatyball.com. It is really helpful if you can provide the boat name and charter company when reporting an issue.